Política de envío

Shipping Policy

At Nayu LLC, we aim to provide you with a seamless shopping experience, including prompt and reliable delivery of your purchases. Here's what you need to know about our shipping policy:

Processing Time:
- Orders are typically processed within 3-10 business days after payment confirmation.
- During peak seasons or promotional events, processing times may be slightly extended. Rest assured, we're working diligently to get your orders out to you as quickly as possible.

Shipping Methods:
- We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
- The available shipping methods may vary depending on your location and the items in your order.

Shipping Rates:
- Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address.
- You'll have the opportunity to review shipping costs before finalizing your purchase during the checkout process.

Delivery Time:
- Delivery times vary depending on the shipping method chosen and your location.
- Estimated delivery times will be provided at checkout for each available shipping option.

Order Tracking:
- Once your order has been shipped, you'll receive a confirmation email containing tracking information.
- You can track the status of your order by clicking on the provided tracking link or by logging into your account on our website.

International Shipping:
- We currently offer international shipping to select countries. Additional shipping fees and longer delivery times may apply for international orders.
- Please note that customs duties, taxes, and import fees may be imposed by your country's customs authorities. These charges are the responsibility of the recipient.

Delivery Issues:
- In the rare event of any delivery issues or delays, please don't hesitate to contact our customer service team for assistance.
- We'll work closely with our shipping partners to resolve any issues and ensure that your order reaches you promptly.

Questions or Concerns:
- If you have any questions or concerns about our shipping policy or your order's delivery status, please reach out to our customer service team. We're here to help!

Thank you for shopping with Nayu LLC. We appreciate your support and hope you enjoy your shopping experience with us!